Your winnings are yours. At 589, the withdrawal process is designed to get your money to you as quickly as possible, without unnecessary hassle.
Follow these simple steps to withdraw your winnings quickly and securely.
Open the 589 website and log in using your username and password. Make sure you are using a secure device and network.
After logging in, click the Wallet or Withdrawal menu in your account dashboard to begin the process.
Choose your preferred withdrawal method – DuitNow, bank transfer or e-wallet – then enter the amount you wish to withdraw.
Review your details and confirm the request. Funds will be credited to your bank account or wallet within minutes.
Players who have completed identity verification (KYC) enjoy priority withdrawal processing. The KYC process only needs to be completed once and takes under 10 minutes with a document upload.
589 supports a wide range of popular withdrawal methods in Malaysia, all secure and free of hidden fees.
Maybank, CIMB, Public Bank, RHB, Hong Leong, and all major Malaysian banks are fully supported.
DuitNow withdrawals are processed instantly to your registered phone number or IC number.
Malaysia's trusted online payment system, supported by all major banking institutions in the country.
Withdraw directly to your Touch 'n Go wallet. Perfect for players who prefer transactions without a bank card.
The Boost digital wallet offers fast withdrawals, ideal for active e-commerce users and everyday app users.
GrabPay users can receive their winnings directly into their GrabPay balance with no hassle.
A convenient option for Shopee ecosystem users who prefer to keep their winnings in their digital wallet.
USDT and Bitcoin are available for players who want cross-border withdrawal flexibility with minimal fees.
Compare limits, processing times, and fees for each withdrawal method available at 589.
| Method | Minimum Limit | Maximum Limit | Processing Time | Fee |
|---|---|---|---|---|
| Bank Transfer | RM 30 | RM 50,000 | 1–5 Minutes | None |
| DuitNow | RM 20 | RM 30,000 | Instant | None |
| FPX | RM 30 | RM 30,000 | 1–3 Minutes | None |
| Touch 'n Go | RM 20 | RM 10,000 | Instant | None |
| Boost | RM 20 | RM 10,000 | Instant | None |
| GrabPay | RM 20 | RM 10,000 | Instant | None |
| ShopeePay | RM 20 | RM 10,000 | 1–5 Minutes | None |
| Crypto (USDT/BTC) | RM 50 | No Limit | 10–30 Minutes | Gas Fee Only |
Every cent you withdraw is protected by layered security measures built specifically to safeguard Malaysian players.
All withdrawal transaction data is transmitted through bank-grade encryption channels, ensuring your information cannot be intercepted by third parties.
Every withdrawal request requires verification via an OTP code sent to your registered phone number – an added step to keep your account secure.
The 589 security team monitors all transaction activity around the clock and will act immediately if any suspicious activity is detected.
Player funds are held in accounts segregated from the company's operational accounts. Your money is not used for any purpose other than your withdrawals.
A one-time KYC process ensures only the verified account owner can make withdrawals, protecting your funds from unauthorised access.
Your complete withdrawal history is stored in your account. You can review any transaction at any time.
If you have used other betting platforms before, you may already be familiar with the classic frustrations — withdrawals that take days, hidden fees eating into your winnings, or a lengthy verification process every time you want to cash out. At 589, we believe a smooth withdrawal experience is a core part of a great gaming experience.
The 589 withdrawal system was built from the ground up with speed and convenience in mind. Unlike some platforms that only process withdrawals during office hours, 589 processes withdrawal requests 24 hours a day, 7 days a week – including public holidays and weekends. This means you never have to wait until Monday to receive your weekend winnings.
589 operates a fully transparent withdrawal policy. No withdrawal fees are charged to players — all processing costs are covered entirely by the platform. All withdrawal terms are clearly stated in the terms and conditions, with no confusing language or hidden clauses that could cause your withdrawal to be rejected.
The minimum withdrawal limit is set at a reasonable level so players with smaller balances can withdraw without waiting to accumulate a large sum. For 589 VIP players, the maximum withdrawal limit is significantly higher than for regular players, reflecting the status and trust extended to our loyal members.
Many new players are concerned about their first withdrawal. At 589, we make the process straightforward with a step-by-step guide available in your account. Our customer support team is also on hand via live chat if you need any assistance during your first withdrawal.
While the withdrawal process at 589 is designed to be as simple as possible, there are a few standard requirements to be met. Understanding these will help you plan your withdrawals better and avoid any unnecessary delays.
If you have claimed any bonus or promotion, there are wagering requirements (rollover) that must be met before winnings from that bonus can be withdrawn. This is standard industry practice and is intended to ensure bonuses are used as intended.
589 sets competitive rollover requirements compared to industry standards. You can check your rollover fulfillment status at any time through your account dashboard. Regular deposits made without a bonus are not subject to any rollover requirements — you can withdraw those funds at any time with no additional conditions.
For your security, 589 requires that the bank account registered in your account must be in the same name as the 589 account holder. This is an important security measure to prevent fraud and ensure your funds can only be received by you.
Make sure the name on your bank account matches the name registered on your 589 account. A name mismatch can cause processing delays or result in your withdrawal being rejected for security reasons.
Each account has a daily withdrawal limit based on account level and verification status. Players who have completed full KYC enjoy higher withdrawal limits. 589 VIP players have exclusive withdrawal limits that far exceed those of regular players, as one of the benefits of VIP membership.
The higher your VIP level at 589, the more benefits you enjoy with every withdrawal.
Priority withdrawal processing, daily limit increased to RM 100,000, and access to a dedicated VIP support channel.
Withdrawals processed within 2 minutes, personal account manager, exclusive withdrawal limits and zero fees across all methods.
Instant withdrawals with no standard daily limits, monthly withdrawal bonuses and access to exclusive withdrawal methods.
Top-tier withdrawal treatment — including direct transfers to investment accounts, priority crypto withdrawals, and exclusive 1-on-1 support.
Answers to the most frequently asked questions about the withdrawal process at 589.
Register your 589 account today and enjoy fast, secure withdrawals with no hidden fees — your money, in your hands.